Abnormal Noise heard from the Cabin Interphone/PA System and/or a Permenant Message SERV INT IN USE shown or Spuriously Displayed on the AIPs
TASK 23-44-00-810-802-A
Abnormal Noise heard from the Cabin Interphone/PA System and/or a Permenant Message SERV INT IN USE shown or Spuriously Displayed on the AIPs
1. Possible Causes
A. Referenced Information
3. Fault Confirmation
Subtask 23-44-00-710-052-A ** ON A/C NOT FOR ALL
Subtask 23-44-00-810-051-A ** ON A/C NOT FOR ALL
[Rev.8 from Aug 2018]
2026.04.04 04:25:42 UTC
Abnormal Noise heard from the Cabin Interphone/PA System and/or a Permenant Message SERV INT IN USE shown or Spuriously Displayed on the AIPs
1. Possible Causes
- JACK-MAINTENANCE INTERPHONE ENGINE 1 [4000RJ1]
- JACK-MAINTENANCE INTERPHONE ENGINE 2 [4000RJ2]
- JACK-MAINTENANCE INTERPHONE, FWD AVIONICS COMPT [1RJ]
- JACK-MAINTENANCE INTERPHONE, R AVIONICS COMPT [2RJ]
- JACK-MAINTENANCE INTERPHONE, AFT AVIONICS COMPT [3RJ]
- JACK-MAINTENANCE INTERPHONE [11RJ]
- JACK-MAINTENANCE INTERPHONE [13RJ]
- JACK-MAINTENANCE INTERPHONE [14RJ]
- wiring
- ISOLATION UNIT [4RJ1]
- ISOLATION UNIT [4RJ2]
- ISOLATION UNIT [4RJ3]
- ISOLATION UNIT [4RJ4]
- ISOLATION UNIT [4RJ5]
A. Referenced Information
| REFERENCE | DESIGNATION |
|---|---|
| ASM 234401 | |
| AMM 23-44-41-000-001 | Removal of the Maintenance Interphone Jack |
| AMM 23-44-41-000-003 | Removal of the Maintenance Interphone Jack |
| AMM 23-44-41-400-001 | Installation of the Maintenance Interphone Jack |
| AMM 23-44-41-400-003 | Installation of the Maintenance Interphone Jack |
| AMM 23-44-42-000-001 | Removal of the Isolation Units |
| AMM 23-44-42-400-001 | Installation of the Isolation Units |
| AMM 23-73-00-710-003 | Operational Test of the Cabin and Flight Crew Interphone System |
| AMM 23-73-00-710-005 | Operational Test of the Passenger Address (PA) system |
| AMM 23-73-00-710-021 | Operational Test of the Cabin and Flight Crew Interphone System |
| AMM 23-73-00-710-022 | Operational Test of the Passenger Address (PA) system |
Subtask 23-44-00-710-052-A ** ON A/C NOT FOR ALL
A. Do these Tests
(1) Make sure that the nacelles interphone jacks are clean and dry.
(3) Do the operational test of the passenger address system AMM 23-73-00-710-005.
Subtask 23-44-00-710-052-B ** ON A/C NOT FOR ALL (1) Make sure that the nacelles interphone jacks are clean and dry.
NOTE: If there is humidity in the jack plug, proceed to step 4.
(2) Do the operational test of the cabin interphone system AMM 23-73-00-710-003. (3) Do the operational test of the passenger address system AMM 23-73-00-710-005.
A. Do these Tests
(1) Make sure that the nacelles interphone jacks are clean and dry.
(3) Do the operational test of the passenger address system AMM 23-73-00-710-022.
4. Fault Isolation(1) Make sure that the nacelles interphone jacks are clean and dry.
NOTE: If there is humidity in the jack plug, proceed to step 4.
(2) Do the operational test of the cabin interphone system AMM 23-73-00-710-021. (3) Do the operational test of the passenger address system AMM 23-73-00-710-022.
Subtask 23-44-00-810-051-A ** ON A/C NOT FOR ALL
A. If there is confirmation of the fault
(1) Blow hot air into the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), and the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2) until the jacks are dry.
(a) Do the tests given in the para. 3.
(2) If the fault continues:
(3) Electrically disconnect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-000-001.
(a) Do the tests given in the para. 3.
1 If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK , ENG2 (4000RJ-2), AMM 23-44-41-000-001.
1 Do the tests given in para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (1RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (2RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (3RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (11RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (13RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (14RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
Subtask 23-44-00-810-051-E ** ON A/C NOT FOR ALL (1) Blow hot air into the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), and the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2) until the jacks are dry.
(a) Do the tests given in the para. 3.
(2) If the fault continues:
(3) Electrically disconnect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-000-001.
(a) Do the tests given in the para. 3.
1 If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-400-001.
- Replace the JACK-MAINTENANCE INTERPHONE ENGINE 1 [4000RJ1] AMM 23-44-41-000-001 and AMM 23-44-41-400-001.
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK , ENG2 (4000RJ-2), AMM 23-44-41-000-001.
1 Do the tests given in para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2), AMM 23-44-41-400-001.
- Replace the JACK-MAINTENANCE INTERPHONE ENGINE 2 [4000RJ2] AMM 23-44-41-000-001 and AMM 23-44-41-400-001.
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (1RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (1RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, FWD AVIONICS COMPT [1RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (2RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (2RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, R AVIONICS COMPT [2RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (3RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (3RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, AFT AVIONICS COMPT [3RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (11RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (11RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [11RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (13RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (13RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [13RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (14RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (14RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [14RJ] .
- Do a check and repair as necessary the wiring between the CIDS DIRECTOR 1 (101RH) and/or the CIDS DIRECTOR 2 (102RH) connectors G7, H7, J7 and the:
- MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1)
- MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2)
- MAINTENANCE INTERPHONE JACK (1RJ)
- MAINTENANCE INTERPHONE JACK (2RJ)
- MAINTENANCE INTERPHONE JACK (3RJ)
- MAINTENANCE INTERPHONE JACK (11RJ)
- MAINTENANCE INTERPHONE JACK (13RJ)
- MAINTENANCE INTERPHONE JACK (14RJ), ASM 234401.
A. If there is confirmation of the fault
(1) Blow hot air into the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), and the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2) until the jacks are dry.
(a) Do the tests given in the para. 3.
(2) If the fault continues:
(3) Replace the related ISOLATION UNIT [4RJ1] , ISOLATION UNIT [4RJ2] , ISOLATION UNIT [4RJ3] , ISOLATION UNIT [4RJ4] or ISOLATION UNIT [4RJ5] AMM 23-44-42-000-001 and AMM 23-44-42-400-001 .
(a) Do the tests given in the para. 3.
(4) If the fault continues:
(5) Electrically disconnect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-000-001.
(a) Do the tests given in the para. 3.
1 If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK , ENG2 (4000RJ-2), AMM 23-44-41-000-001.
1 Do the tests given in para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (1RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (2RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (3RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (11RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (13RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (14RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
Subtask 23-44-00-810-051-G ** ON A/C NOT FOR ALL (1) Blow hot air into the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), and the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2) until the jacks are dry.
(a) Do the tests given in the para. 3.
(2) If the fault continues:
(3) Replace the related ISOLATION UNIT [4RJ1] , ISOLATION UNIT [4RJ2] , ISOLATION UNIT [4RJ3] , ISOLATION UNIT [4RJ4] or ISOLATION UNIT [4RJ5] AMM 23-44-42-000-001 and AMM 23-44-42-400-001 .
(a) Do the tests given in the para. 3.
(4) If the fault continues:
(5) Electrically disconnect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-000-001.
(a) Do the tests given in the para. 3.
1 If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-400-001.
- Replace the JACK-MAINTENANCE INTERPHONE ENGINE 1 [4000RJ1] AMM 23-44-41-000-001 and AMM 23-44-41-400-001.
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK , ENG2 (4000RJ-2), AMM 23-44-41-000-001.
1 Do the tests given in para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2), AMM 23-44-41-400-001.
- Replace the JACK-MAINTENANCE INTERPHONE ENGINE 2 [4000RJ2] AMM 23-44-41-000-001 and AMM 23-44-41-400-001.
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (1RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (1RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, FWD AVIONICS COMPT [1RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (2RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (2RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, R AVIONICS COMPT [2RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (3RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (3RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, AFT AVIONICS COMPT [3RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (11RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (11RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [11RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (13RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (13RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [13RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (14RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (14RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [14RJ] .
- Do a check and repair as necessary the wiring between the CIDS DIRECTOR 1 (101RH) and/or the CIDS DIRECTOR 2 (102RH) connectors G7, H7, J7 and the:
- ISOLATION UNIT (4RJ1)
- ISOLATION UNIT (4RJ2)
- ISOLATION UNIT (4RJ3)
- ISOLATION UNIT (4RJ4)
- ISOLATION UNIT (4RJ5) ASM 234401
- Do a check and repair as necessary the wiring between the related ISOLATION UNIT and the related MAINTENANCE INTERPHONE JACK ASM 234401.
A. If there is confirmation of the fault
(1) Blow hot air into the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), and the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2) until the jacks are dry.
(a) Do the tests given in the para. 3.
(2) If the fault continues:
(3) Replace the related ISOLATION UNIT [4RJ1] , ISOLATION UNIT [4RJ2] , ISOLATION UNIT [4RJ3] , ISOLATION UNIT [4RJ4] or ISOLATION UNIT [4RJ5] AMM 23-44-42-000-001 and AMM 23-44-42-400-001 .
(a) Do the tests given in the para. 3.
(4) If the fault continues:
(5) Electrically disconnect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-000-003.
(a) Do the tests given in the para. 3.
1 If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK , ENG2 (4000RJ-2), AMM 23-44-41-000-003.
1 Do the tests given in para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (1RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (2RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (3RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (11RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (13RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (14RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
Subtask 23-44-00-710-053-A (1) Blow hot air into the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), and the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2) until the jacks are dry.
(a) Do the tests given in the para. 3.
(2) If the fault continues:
(3) Replace the related ISOLATION UNIT [4RJ1] , ISOLATION UNIT [4RJ2] , ISOLATION UNIT [4RJ3] , ISOLATION UNIT [4RJ4] or ISOLATION UNIT [4RJ5] AMM 23-44-42-000-001 and AMM 23-44-42-400-001 .
(a) Do the tests given in the para. 3.
(4) If the fault continues:
(5) Electrically disconnect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-000-003.
(a) Do the tests given in the para. 3.
1 If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK, ENG1 (4000RJ-1), AMM 23-44-41-400-003.
- Replace the JACK-MAINTENANCE INTERPHONE ENGINE 1 [4000RJ1] AMM 23-44-41-000-003 and AMM 23-44-41-400-003.
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK , ENG2 (4000RJ-2), AMM 23-44-41-000-003.
1 Do the tests given in para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK, ENG2 (4000RJ-2), AMM 23-44-41-400-003.
- Replace the JACK-MAINTENANCE INTERPHONE ENGINE 2 [4000RJ2] AMM 23-44-41-000-003 and AMM 23-44-41-400-003.
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (1RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (1RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, FWD AVIONICS COMPT [1RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (2RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (2RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, R AVIONICS COMPT [2RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (3RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (3RJ).
- Replace the JACK-MAINTENANCE INTERPHONE, AFT AVIONICS COMPT [3RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (11RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (11RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [11RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (13RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (13RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [13RJ] .
(a) Electrically disconnect the MAINTENANCE INTERPHONE JACK (14RJ).
1 Do the tests given in the para. 3.
a If the fault continues:
- Connect the MAINTENANCE INTERPHONE JACK (14RJ).
- Replace the JACK-MAINTENANCE INTERPHONE [14RJ] .
- Do a check and repair as necessary the wiring between the CIDS DIRECTOR 1 (101RH) and/or the CIDS DIRECTOR 2 (102RH) connectors G7, H7, J7 and the:
- ISOLATION UNIT (4RJ1)
- ISOLATION UNIT (4RJ2)
- ISOLATION UNIT (4RJ3)
- ISOLATION UNIT (4RJ4)
- ISOLATION UNIT (4RJ5) ASM 234401
- Do a check and repair as necessary the wiring between the related ISOLATION UNIT and the related MAINTENANCE INTERPHONE JACK ASM 234401.
B. Do the test as given in para. 3.